Privacy Policy – Shreyas Enterprises
At Shreyas Enterprises, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website, contact us, or use our solar services.
1. Information We Collect
We collect information in the following ways:
- Personal Information: Name, email, phone number, address, and service requirements submitted through forms.
- Service Details: Appointment time, preferred service, technical details required for project assessment.
- Website Data: IP address, browser details, device information, and pages visited (via analytics tools).
2. How We Use Your Information
Your information helps us:
- Process inquiries and provide solar consultations
- Send quotations and project updates
- Schedule appointments and installation visits
- Improve our services and customer support
- Comply with legal obligations
3. Legal Basis for Data Processing
We process your information based on:
- Your consent when you fill out forms
- Contractual necessity when you request services
- Legitimate interest in improving our operations and communications
4. Sharing Your Information
We do not sell your personal data. We may share it only with:
- Technicians, engineers, or partners involved in your solar project
- Service and delivery providers
- Government authorities when legally required
5. Data Security
We implement security measures to safeguard your information from unauthorized access, disclosure, or loss. While we follow industry standards, no digital system is completely foolproof, and we encourage you to avoid sharing highly sensitive personal information via online forms.
6. Cookies & Tracking
Our website may use cookies to enhance user experience, track performance, and personalize content. You may disable cookies through browser settings, though some features may not function properly.
7. Data Retention
We retain your data only as long as necessary to fulfill service obligations, project requirements, legal compliance, or business needs.
8. Your Rights
You may request:
- Access to the personal data we hold
- Corrections to inaccurate information
- Deletion of your data (where legally applicable)
- Restriction or objection to certain processing activities
9. External Links
Our website may contain external links to third-party websites. We are not responsible for the privacy practices or content of these sites.
10. Policy Updates
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date.
11. Contact Us
If you have questions or requests regarding this Privacy Policy, please reach out:
- Email: info@shreyasessolorenergy.com
- Phone: +91 99498 19324
- Address: Hyderabad, Telangana
Last Updated: 03 Dec 2025
Need Our Services?
Call: +91 99498 19324
Work Hours
Mon to Sat 08:00 - 17:00
Email Us
info@shreyasessolorenergy.com